Delivering support excellence
Real support from real people
We know that your success is our success, and just how important it is that you have a support service you can trust to provide system guidance and support.
As soon as you get started with Cezanne HR, you’ll get online access to our support portal and our team of friendly in-house support professionals. With hundreds of hours of product support behind them, they’ll work with you to answer your questions and ensure you get the most from your Cezanne HR system, today and tomorrow.Go to Customer Support Portal
Part of your team
For us, support isn’t about reading off scripts or providing one-size-fits-all answers. It’s about the relationship we build with you that allows us to provide help and advice that matches your needs.
We asked customers to share their experience of working with our support team. This is what they said.Read our case studies
Online HR support portal
Answers when you need them
As an HR professional, you’ll have online access 24/7 to our support portal, where you can post questions, review answers and search our expanding library of product guides and how-to videos.
Every time we add new features to Cezanne HR, we’ll email release notes to you and point you in the direction of the latest product guides and videos. You’ll always have the up-to-date information at your fingertips.
Join an active community
We want to know what matters most to you, so we have a dedicated area in our support portal where you can post ideas, vote on suggestions that others have made and see which ideas are being actively worked on.
Every year we add scores of new features to Cezanne HR’s modules. Most of them come from customers. By selecting Cezanne HR and adding your voice to our community, you’ll directly influence our development plans.
They have really worked in partnership with us, and the support has been excellent.