With the added HR admin caused by COVID-19, HR is under more pressure than ever before to juggle the strategic aspects of its role with a never-ending stream of requests and queries from the workforce.
The board wants you to come up with a way to record COVID-19 vaccinations while at the same time, line managers are banging on the door needing help managing multiple absence requests. And that’s before you’ve even factored in employees with queries about their salary or wanting updates on the performance management process for this year.
The good news is that with the right HR software on your side, you can not only liberate yourself from time-consuming admin, but also deliver a service that everyone will appreciate.
Here’s how good Cloud-based systems like Cezanne HR can help ease the pressure and keep all your internal customers and stakeholders happy.
1. Self Service
People are impatient – and with the increased use of technology for those working from home over the last year, everyone expects tech solutions to quickly solve their challenges.
Employees get frustrated if they are trying to book a holiday and have to negotiate a long-winded, manual process before they can get approval from their manager. They get anxious if they need to update their bank details in time for the next pay run but can’t get hold of anyone in HR.
Cloud HR software systems that come with self-service capabilities can help to speed up administrative processes – and thanks to the availability of mobile apps, they can also give employees the anytime, anywhere access to information that they have now come to expect.
For those organisations that are looking to recruit as the UK emerges from lockdown, they need their recruitment to be fast and seamless, so HR doesn’t get bogged down with inefficient processes and risk losing good candidates throughout the journey.
HR software can help your business reach more potential applicants and cut hiring costs by reducing reliance on agencies. Systems can also save valuable time by helping to filter CVs and manage communication with candidates.
Poor hiring processes have the potential to seriously damage an organisation’s brand and reputation. Automating key parts of the process ensures candidates come away with a good impression of the business – whether they are successful in securing the job or not.
As Cezanne HR’s in-depth report: The Psychology of Onboarding: Optimising the new-starter experience in the digital age illustrated, getting onboarding right is crucial if you want to get new hires off to a good start and retain talented people. The survey behind the report showed a correlation between employees who were unsure they’d made the right choice in changing jobs with being on the more nervous side on day one. So good onboarding that makes people feel welcome quickly, hopefully overcoming initial nerves, should be a focus area for employers.
Cezanne HR’s onboarding module allows you to set up a user-friendly welcome portal where people can get easy access to any paperwork they need to complete before starting, as well as team profiles and staff contact details and locations. It can also be set up to link through to key departments like IT, for example, to make sure all the necessary equipment is set up in time and to payroll to make sure all the right personal and bank details have been obtained. And Cezanne HR’s recruitment integrations can make it easy for HR to pull data through from the initial recruitment process to onboarding, saving time for all involved.
4. Management reporting
What’s not to love about immediate access to up-to-date reports on everything from headcount to absence levels? The latest Cloud HR software systems like Cezanne HR put a mine of valuable management information at your fingertips.
- Your business leaders are planning to venture into a new market and need to know what specialist or language skills the business already has in house …
- A manager is worried about rising absence levels in their team and wants to get a clear idea of the extent of the problem and what it is costing the business…
Software systems make it simple for you to extract and analyse the relevant data to easily answer these queries so that leaders have the information they need to inform strategies and support key business decisions.
5. Cost effective Cloud solutions
Cloud and software-as-a-service solutions have put sophisticated HR software within reach of most businesses. It’s easy to demonstrate how a system like Cezanne HR will save everyone time, help make core processes more consistent and efficient and make sure important deadlines (like end of probation periods or visa renewal dates) aren’t missed.
Get in touch with us today for your free demonstration of Cezanne HR and to discuss how it can save you time and money.