Have great conversations with your team
In a small business, having a ‘happy ship’ is vital. There simply isn’t time for the minor spats, grudges and resentment that can so easily arise simply because someone has been misunderstood or hasn’t got their message across clearly.
Indeed research has shown that a negative interaction with someone has a real impact on productivity – it can take someone several hours to recover not just their good spirits but also their concentration after a difficult or unpleasant exchange with a colleague or their manager.