communication

Have great conversations with your team

In a small business, having a ‘happy ship’ is vital. There simply isn’t time for the minor spats, grudges and resentment that can so easily arise simply because someone has been misunderstood or hasn’t got their message across clearly.

Indeed research has shown that a negative interaction with someone has a real impact on productivity – it can take someone several hours to recover not just their good spirits but also their concentration after a difficult or unpleasant exchange with a colleague or their manager.

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Could you give up email?

The Harvard Business Review ‘Management Tip of the Day’ is always a good read – and this morning’s missive certainly made me sit up and take notice. “Give up email altogether,” trumpeted the headline. “Yes that’s right, stop checking your […]

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Why HR should get social

It’s probably fair to say that some in the HR profession have been a bit slow to appreciate the value that active use of social media tools could add to their role. If anything, the over-riding reaction seems to have […]

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