Performance management is high on the agenda for many organisations. In an increasingly competitive business climate, companies can’t afford to have ‘coasters’. They need their people to be performing at peak and agile enough to respond to new opportunities and shifts in the market. There is an increasing body of evidence that suggests the majority […]
A fascinating article in this month’s Human Resource Executive looks at how American fast food chain Taco Bell has tackled a crippling staff turnover issue. Working with consultancy Mercer, Taco Bell embarked on what is described as an “analytics fuelled mission” to get to the bottom of why people were leaving – and what the […]
I’ve recently been involved in helping to organise an event which is being put on at extremely short notice. It will probably be alright on the night, but it’s been a stressful and not particularly enjoyable experience. All other work has had to be put on the back-burner, and everyone involved knows the final result […]
Learning is fundamental to the growth and success of any organisation, and mentoring is increasingly recognised as an essential part of the mix. It’s a personalised, focused and frequently more cost-effective way to speed up learning, improve productivity and ensure important knowledge gets shared. There’s also a positive impact on employee retention and engagement – […]
Two contrasting posts on my LinkedIn feed this week highlighted the importance of making sure that departing employees leave your business on a positive note. One was from an employee who was chuffed to bits that a senior executive had taken the time to show up on his last day and say a few appreciative […]
Worrying news this week in the shape of a survey from Unit4 which suggests employees in the UK are wasting almost a third of the working year on repetitive, administrative tasks. This kind of unproductive working is costing companies dearly – with the research suggesting the lost time adds up to a cost of £411.4 […]
As an HR person, how confident are you that people are telling you the things you really need to hear? If there was a problem with bullying or discrimination in a particular department, would employees speak up or would they remain silent? If an employee suspected their manager of some serious wrong-doing, would they feel […]
HR is all things to all people, and it is rare to find the HR function in two different organisations sharing a common purpose. Due to a lot of ambiguity about the role, and its resulting low esteem posture, HR has historically – almost willingly – assumed charge of a lot of activities that are […]
HR guru Dave Ulrich has been stirring things up again – this time with a new book that suggests HR people should be questioning where they are focusing their time and efforts. If you’re an HR practitioner, ask yourself the following questions: How much of your time is taken up by talent? Finding it, developing […]
Dealing with employees who don’t get along or who have outright fallen out with each other is one of the most irritating and time-consuming tasks managers have to deal with. Strained relationships in the office don’t just cause a bad atmosphere, they can have a real impact on productivity and performance. Employees don’t have the […]
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