There is a huge percentage of adults who are already using self-service functionality in their regular life: online shopping, social media, ordering dinner, booking flights, etc. So, why not bring these same concepts into their work life? Self-service can be valuable for everyone in the organisation. It allows HR to focus on more than just […]
Worrying news this week in the shape of a survey from Unit4 which suggests employees in the UK are wasting almost a third of the working year on repetitive, administrative tasks. This kind of unproductive working is costing companies dearly – with the research suggesting the lost time adds up to a cost of £411.4 […]
HR are often the first to notice when a manager is struggling with their role. There’s an unusually high turnover of staff in their team. Absence levels in the department are going through the roof. Project deadlines are slipping and performance is on a downward spiral. In these scenarios, it’s easy to assume that the […]
Look up from your desk for a moment and survey the people and the atmosphere around you. Are employees happy and smiling? Getting on with their work, but finding time to exchange pleasantries or enjoy the odd joke with colleagues? Or is the atmosphere a bit grim? Everyone with their heads down, looking miserable and […]
A new survey out this week from Canada Life has added to the weight of research showing that older employees face a lack of support and ingrained negative attitudes at work. According to a report in HR Magazine, of the 1,000 plus people surveyed, only 12% felt older workers were appreciated and respected, while just […]
HR guru Dave Ulrich has been stirring things up again – this time with a new book that suggests HR people should be questioning where they are focusing their time and efforts. If you’re an HR practitioner, ask yourself the following questions: How much of your time is taken up by talent? Finding it, developing […]
Dealing with employees who don’t get along or who have outright fallen out with each other is one of the most irritating and time-consuming tasks managers have to deal with. Strained relationships in the office don’t just cause a bad atmosphere, they can have a real impact on productivity and performance. Employees don’t have the […]
Google the phrase “people leave managers, not companies” and you’ll find plenty of research that flags up the vital link between employees’ performance and engagement and the relationships they have with their managers. Some line managers seem to instinctively “get” what it takes to keep their teams working well. Others struggle. In a busy working […]
HR have long recognised the value of effective team work but identifying the elements that knit disparate people together to form an effective unit has often proved elusive. A landmark study by Partners in Leadership suggests that the key issue is accountability, but that the business world is in the midst of an accountability crisis, which is hampering its ability to raise performance and drive through change. The multi-country Workplace Accountability Study survey […]
Dealing with an employee whose performance isn’t up to scratch is a challenge most managers will have to face at some point in their career. Thankfully, very few resort to the rather extreme action taken by one boss in East China’s Jiangsu Province, who doused his employee with a five-litre bottle of water, in front […]
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