Writer and Communications Consultant
Erika Lucas is a writer and communications consultant with a special interest in HR, leadership, management and personal development. Her career has spanned journalism and PR, with previous roles in regional press, BBC Radio, PR consultancy, charities and business schools.
A business I visit regularly has a fantastic receptionist. Always ready with a smile, remembers everyone’s name and is willing to go the extra mile to sort out any issue. I was delighted recently to hear that she had been […]
Good news for HR this week in the shape of research from Investors in People, which found that positive people practices had a significant impact on the bottom line. The ‘Impact of Investing in People’ study found that changes to […]
When it comes to difficult situations at work, I’m the ‘peacekeeper’ – the one who tries to smooth ruffled feathers and keep everyone happy. I know this because I’ve taken the CMI’s conversational styles quiz, designed to help people understand […]
There’s change afoot in the world of performance management, with a recent report from PwC suggesting at least two-thirds of companies are rethinking their appraisal processes. The firm’s research found that organisations were shifting their focus towards continuous feedback, rather […]
How to tap into global talent: a quick guide for HR in summary: In this blog, we look at strategies for organisations and HR teams to tap into global talent pools, enabling them to access diverse skill sets and perspectives. […]
Which holiday camp do you fall into? Have you meticulously planned your annual leave, booking time off well in advance to make sure you make the use of every last drop of holiday? Or do you book holiday time into […]
In the past week I’ve done a Skype interview with a contact in Dubai, collaborated on a joint project with colleagues in Boston, and taken part in a virtual meeting with a client in Italy. It’s a simple illustration of […]
More warnings this week about skills shortages in the shape of a report from the CBI and Pearson that suggests the UK’s economic growth could be seriously undermined if action isn’t taken to address the growing gap. More than half […]
Employers are ‘sleep-walking’ towards a significant skills problem by ignoring the value of older workers, says a recent report from the CIPD. It’s just the latest in a series of warnings to the business world about why hanging on to […]
With Britain basking in a heatwave and peak holiday season just around the corner, research published this week by the Institute of Leadership and Management (ILM) couldn’t be more timely. Its poll of more than 1,000 UK workers shows that […]
It was hardly surprising to read last week that levels of self-confidence and emotional resilience among HR professionals have dropped in recent years. HR people not only have to bear the brunt of much criticism from business colleagues, but are […]
According to a recent webinar run by management school Roffey Park, leaders tend to fall into one of two camps when it comes to our increasingly digital world. They are supposedly either enthusiastic adopters who regard digital as the holy […]
